Privacy Policy
On this website, one of our top priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded on this website and how we use it.
We request personal information only when we need it to provide a service to you and never share it publicly or with third parties except as required by law or authorised by you.
This policy applies only to our online activities and applies to visitors to our website with respect to information they have shared and/or collected. This policy does not apply to any information collected offline or through channels other than this website.
If you have additional questions or need more information about our Privacy Policy, please feel free to contact us by email: info@thesurfacademy.pt
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information we collect
Contact forms: If you contact us directly, we receive information such as your name, e-mail address, phone number, the content of the message and/or attachments you may send us, and any other information you choose to provide.
How we use your information
- To operate, and maintain our website
- To improve, customise and expand our website
- Understand and analyse how you use our website
- To develop new products, services, features and functionality
- Communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other website-related information, and for marketing purposes
- Send you emails
- Finding and preventing fraud
Log files
This site follows a standard procedure of using log files. These files record visitors when they visit websites. Information collected by the log files includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyse trends, administer the site, track users’ movement around the site, and gather demographic information.
Cookies and Web Beacons
Like any other website, we use ‘cookies’. These cookies are used to store various types of information, including visitors’ preferences and the pages of the website they have accessed. The information is used to optimise the user experience by customising the content of our web page based on the visitor’s browser type and/or other information.
Third-Party Privacy Policies
The Privacy Policy of this site does not apply to other advertisers or websites. Accordingly, we advise you to consult their respective privacy policies.
Third party ad servers or ad networks use technologies such as cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that may appear on this website, which are sent directly to the users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of your advertising campaigns and/or to customise the advertising content you see on the websites you visit.
Please note that we have no access to or control over these cookies that are used by third parties.
CCPA Privacy Rights
Under the CCPA, among other rights, California consumers have the right to:
- Request that a company collecting a consumer’s personal data disclose the specific categories and items of that personal data.
- Request that a company delete any personal data about the consumer that a company has collected.
- To request that a company stop selling your personal data.
If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure that you are fully aware of all your data protection rights. All users are entitled to the following:
The right of access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we rectify any information that you believe is inaccurate. You also have the right to request that we complete information that you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the processing of your personal data be restricted, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the data we collect from you be transferred to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.
Children’s Information
This website does not knowingly collect any personally identifiable information from children under the age of 13. If you suspect that your child has provided any information on our website, please contact us immediately and we will use our best efforts to promptly remove such information from our records.
Disclosure of your data for legal purposes
At times it may become necessary for lawful purposes to disclose your information in response to a request from a government agency or private entity. Accordingly, users of our website agree that we may disclose your information to third parties when we believe in good faith that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.
We may also proactively report you, and disclose your information to third parties where we believe it prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activity.
Any transmission of personal data for lawful purposes will only be done in accordance with the laws of the country in which you reside.
Cookie Policy
What are Cookies
As is common practice with almost all websites, this website uses cookies, which are small files that are downloaded to your computer to improve your experience. This page describes the information that these cookies collect, how we use it and why we need to store these cookies. We also share how you can prevent these cookies from being stored. However, this may diminish or “break” certain elements of the websites’ functionality.
Disabling Cookies
In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies turned on if you are unsure whether or not you need them, because they may be necessary to provide you with a service that you use.
You can prevent cookies from being set by adjusting the settings in your browser (see your browser’s help to learn how to do this). Please be aware that disabling cookies will affect the functionality of this website and many other websites that you visit.
The Cookies we use
Form-related cookies – when you submit data via a form, some cookies may be set to remember your user data for future correspondence.
Survey-related cookies – from time to time, we may provide surveys to understand our user base more accurately. Some cookies may be used to understand who has already participated.
Third-party cookies
In some cases, we also use cookies provided by trusted third parties.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web to help us understand how you use the site and how we can improve your experience. These cookies can record things like the time you spend on the website and the pages you visit so that we can continue to produce engaging content.
We may also use other features of certain social networks. For these to work, these platforms will place cookies on our site, which may be used to enhance your profile on these sites, in accordance with their privacy policies.
More Information
We hope that these policies have been enlightening. However, if you need more information, you can contact us at: info@thesurfacademy.pt
This policy is valid as of May/2023.